Found 39 stories for term "CX"

Deepen Customer Engagement by Becoming More Customer Centric
From Transactional to Personalized Marketing: Everlane Transformed Their CX Strategy to Delight Shoppers
Connecting Customers, Activism, and Exceptional CX at Patagonia
A Master Class in Collaboration and Connectivity: Employee Engagement in a Remote World
Serta Simmons Bedding Discovers New Possibilities in Its Dream for Effortless, Personalized CX
Incredible Personalization Starts with Incredible Customization at Feastables
Automate Your Network to Build Resilience and Optimise Capacity
Creating the Building Blocks for Exceptional Customer Service
Doing More with Less: Embracing Automation with Cisco DNA
Quadient Takes a Modular Approach to Driving Better CX
How a Company with Character Centralized CX
For Pogust Goodhead, the Fight for Justice Begins in the Call Center
LegalShield’s Three Lessons for Propelling CX Forward
Taking to the Sky: How Cisco Success Tracks Helps Aerolíneas Argentinas Orchestrate Network Health
The Power of Journey Mapping to Help Create the Perfect Customer Experience
Securing Email Eliminates 90% of Cyberthreats—Here's How We Did It
Building Empathy and Connection Across Multicultural CX Teams
Taking a Data-Driven Approach to Customer Centricity with Talkdesk


What Pinball Taught Me About Mapping Customer Journeys & Building Perfect Digital Experiences

Paving the Way for Automation with Cisco ACI
Award-Winning Innovation for Digital-First Banking Using Talkdesk and Amazon Lex
The Best Path Forward for Any Modern Business
Elevating the Human Experience Through Predictive AI
Never Saying No: Compu-Mail’s Post-Composition Revolution
How a Decades-Long Partnership Helped Transform Networking in Swedish Universities
Visibility, Insights, and Outcomes: The Secret Sauce to Sustainable Growth
A New Dawn: How UniCredit Ramped Up Remote Work in Less Than Three Days
Bringing a Network Out of the Stone Age and Laying the Groundwork for Software-Defined Access
Designing a Happier, More Agile Global Customer Service Team
Creating Seamless CX to Compete in the UK’s Challenging Telecommunications Market
The Three-Year Turnaround: How Turning Point Transformed Its IT Infrastructure Using Cisco
Moving Towards 100% Network Availability at Swisscom
Revolutionizing Dutch Healthcare with Virtual Practitioner’s Visits and Waiting Rooms
Supporting a State Government During a Hybrid Work Transition
No Matter Where You Are, Get Closer to Your Customers Using Seamless Communication
I Build a Sales Team Like I’d Build a House: From the Ground Up
Treating Patients as Consumers to Offer a More Consistent, Personalized Experience
Uplifting the Call Center While Building Empathy and Connection
Leveraging Automation to Reimagine the Service Desk and Provide a Premier Customer Experience