Found 158 stories for term "call center"

From Crisis to Control: How Albany’s CDTA Handles 10x More Calls with Enghouse
Award-Winning Innovation for Digital-First Banking Using Talkdesk and Amazon Lex
To Bring the Human Element Back to Call Centers, It’s All About the Data
Treating Patients as Consumers to Offer a More Consistent, Personalized Experience
Supporting a State Government During a Hybrid Work Transition
Beyond Reporting: Creating Operational Excellence with Qlik
How Qlik Helped Teachers Credit Union Boost Referrals by 207%
Creating the Building Blocks for Exceptional Customer Service
Uplifting the Call Center While Building Empathy and Connection
Creating a New Model of Care to Enhance the Patient Experience
3 Tips to Increase Efficiency in Your Call Center
Taking a Data-Driven Approach to Customer Centricity with Talkdesk
Improving Client Communications and Services with Atos Unify
Doing More with Less: Kicking Downtime to the Curb with Nutanix
Better Communication Leads to Faster Emergency Response Times and Safer Communities in Texas
Overcoming Limitations with Innovation: Building an Inside Sales Lab
Contact Center Quality Assurance: From Negative Stigma to Team Success
The Quest to Make Healthcare Easier, Higher Quality, and More Accessible
Connecting Students to Brighter Futures with Cisco Meraki
Shaping Traffic Instead of Dropping Packets: How Switching to SD-WAN Is Helping Us Weather the COVID Crisis
Using Business Intelligence to Be a Beacon of Change in the Government
Grability’s White Label Grocery App Gives Superama Shoppers the Luxury of Time
Using Telepresence Solutions for In-Person Customer Service Without Needing to Be in Person
From Desktop Computing to Autonomous Enterprise Environment with Nutanix
Charting New Waters with Riedel's SD-WAN Solution
How We Brought Transparency and Clarity to Our Clinical Process—Improving Communication and Care
Securing, Virtualizing, and Micro-Segmenting Private Banking Infrastructure with Cisco
Goodbye Busy Signals: Transforming Customer Service Support to Tackle Transit’s Worst Days
Building a Culture of Resiliency Across Higher Education and Healthcare
Ushering in a New Era of Customer Engagement with an Omnichannel Approach
Reducing Costs and Increasing Efficiency by Building a Robust International Network with SD-WAN
Going Beyond Telehealth to Bring Scalable Healthcare to Your Entire Community
Moving a Thriving Mexican Metropolis into the Future
A Turbocharged Network from Riedel and Kalaam Brings Arabian Peninsula Motorsports to the World
Choosing a VAS Vendor with a Robust Product Portfolio
Transforming Employee Communications without Reinventing the Wheel
Creating Realistic Ambulance Simulation for Tulane’s Future Healthcare Professionals
From Worries to Wonders: Fostering Growth and Efficiency at MEC
Is a Cisco BroadCloud Platform Worth the Investment? For Halldis, the Answer Is Yes
New Life to Old Technology: Using Radar to Remotely Detect Human Vital Signs
Want Safer Schools? Make Safety Your Top Priority
Creating Resilient IT Infrastructure with Workload Optimization
Driving Innovation Through Consolidation and Virtualization
Making Real Change in Your Community, Powered by Cisco ACI and DNA
Building a New Data Center and Going All in with Nutanix
Rounding the Bases: How Qlik Helped Us Bring Data Literacy Home
Blue Sky Thinking in Big Sky Country
To Support Your Company’s Growth, Buy for the Long Term
United Cloud and Cisco Solve the ‘In-House or Outsource’ IT Conundrum
Supreme Confidence in HCI Brings Supreme Relief to Buchanan County Health Center
Improving Communication to Inspire Greater Productivity Inside (and Outside) the Office
How Hyper-Convergence Simplified Our IT—and Gave My Team Back More Family Time
Answering the Call for Telecom Innovation: Navigating Networking Automation Through Meaningful Collaboration
Overcoming Common Healthcare IT Headaches with HCI
Investing in the Digital Transformation of Yemen
Improved Visibility and Better Control of Network Devices Through Software-Defined Access
Goodbye Outdated Hardware, Hello Innovation: Our Hyperconvergence Journey
Speeding Up and Scaling Healthcare IT with Hyperconvergence
Swapping EMC SAN for HPE Hyperconvergence: Better Backups, Storage, and Flexibility
The Hyperconvergence Overhaul That Gave My Team Their Lives Back
How Cisco DNA Is Helping CFL to Build the Future of Public Transport in Luxembourg
Sparking a Digital Transformation with Nutanix Hyperconverged Solutions
Environmental Emergency? Technology to the Rescue
Scaling Our Internal and External Help Desks with BeyondTrust Remote Support
How Snowflake Works Smarter and Faster While Personalizing Our Customer Experience
No More Babysitting: Creating a More Effective IT Operation with Nutanix
Support, Communication, and the Importance of Maps in Rural School Safety Plans
Creating Unforgettable Experiences at Boston Children’s Hospital for Those Who Need It Most
Creating Reliable and Redundant IT Infrastructure with Stretched Clusters
From Theory to Practice: Improving Student Safety and Security
Want to Grow Your Personal Brand? Start Telling Your Story
How to Find Peace of Mind with Your IT Infrastructure
How Nutanix's VDI Protects Corporate Data, Balances Security Risk, and Allows Work from Home
Transformation and Automation: Building a DevOps Culture at Vail Systems
A Flexible Partner for a Complex Project: Building a Pan-European Network with Riedel
Uniting a Remote Company Through Public Peer-to-Peer Recognition
Making Security Real: Choose Security-Minded Partners and Worry Less
Forging Bonds in an Emotional Industry Through Peer Recognition
Building a Strong, Customer-Friendly MVNO Fighter Brand
A Nutanix User Group Gives a Leader the Confidence to Innovate