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Found 158 stories for term "call center"
Enghouse Networks
From Crisis to Control: How Albany’s CDTA Handles 10x More Calls with Enghouse
Talkdesk
Award-Winning Innovation for Digital-First Banking Using Talkdesk and Amazon Lex
Talkdesk
Turning a Cost Center into a Profit Center while Achieving Explosive Growth
Calabrio
To Bring the Human Element Back to Call Centers, It’s All About the Data
Talkdesk
Treating Patients as Consumers to Offer a More Consistent, Personalized Experience
Cisco
Supporting a State Government During a Hybrid Work Transition
Qlik
Beyond Reporting: Creating Operational Excellence with Qlik
Qlik
How Qlik Helped Teachers Credit Union Boost Referrals by 207%
ORACLE
Creating the Building Blocks for Exceptional Customer Service
Talkdesk
Uplifting the Call Center While Building Empathy and Connection
Talkdesk
Creating a New Model of Care to Enhance the Patient Experience
Cisco
Your Collaboration Platform Could Just Bring You Closer to Your Customers
Genesys
3 Tips to Increase Efficiency in Your Call Center
Talkdesk
LegalShield’s Three Lessons for Propelling CX Forward
Cisco
Recos IC and Cisco Collaborate to Build Custom CUCM Solution for RZF Financial Administration Offices
Nutanix
Getting To “Yes”: Updating Infrastructure for Ease of Use
Talkdesk
Integrating Talkdesk and Salesforce for Smarter Call Routing—and Happier Customers
Talkdesk
Connecting Customers, Activism, and Exceptional CX at Patagonia
Talkdesk
Taking a Data-Driven Approach to Customer Centricity with Talkdesk
Atos
Improving Client Communications and Services with Atos Unify
Talkdesk
For Pogust Goodhead, the Fight for Justice Begins in the Call Center
Talkdesk
Bringing Better Visibility, Flexibility, and Coaching to a Distributed Healthcare Workforce
Nutanix
Doing More with Less: Kicking Downtime to the Curb with Nutanix
Bonusly
Do You Recognize Your Employees the Right Way? How to Improve Morale, Streamline Rewards, and Make Employees Feel Valued
Rave Mobile Safety
Better Communication Leads to Faster Emergency Response Times and Safer Communities in Texas
HPE SimpliVity
Preparing for the Worst and Setting Up for the Best: Western Tool & Supply’s Disaster Recovery and Modernization Story
Cisco
Supporting Patients and Employees with Expanded Collaborative Tools
Talkdesk
Overcoming Limitations with Innovation: Building an Inside Sales Lab
Calabrio
Contact Center Quality Assurance: From Negative Stigma to Team Success
Cisco
Modernizing Patient Communications for World-Renowned Care: The Brooklyn Hospital Center and Cisco Contact Center Story
Cisco
The Quest to Make Healthcare Easier, Higher Quality, and More Accessible
Cisco
Connecting Students to Brighter Futures with Cisco Meraki
Cisco
Shaping Traffic Instead of Dropping Packets: How Switching to SD-WAN Is Helping Us Weather the COVID Crisis
Mediseen
From Chaos to Comfort: Redefining Health Care with House Calls and MediSeen
Qlik
Using Business Intelligence to Be a Beacon of Change in the Government
Cisco
How to Scale Your Business with Hyperflex and Long-Term Partners
Cisco
No Company Is an Island: Transforming the Omnichannel Customer Experience
Quadient
What Pinball Taught Me About Mapping Customer Journeys & Building Perfect Digital Experiences
Grability
Grability’s White Label Grocery App Gives Superama Shoppers the Luxury of Time
Cisco
Using Telepresence Solutions for In-Person Customer Service Without Needing to Be in Person
Nutanix
Nutanix, Datrium, Dell, or NetApp: Which Hyperconvergence Solution Is Best for Your Lean IT Team?
Nutanix
From Desktop Computing to Autonomous Enterprise Environment with Nutanix
Cisco
You’re Only as Strong as Your Network Visibility: From a Patchwork Network to Proactive Awareness
Riedel Networks
Charting New Waters with Riedel's SD-WAN Solution
Talkdesk
Quadient Takes a Modular Approach to Driving Better CX
Enghouse Networks
Lowering Costs, Reducing Complaints, and Increasing Customer Satisfaction with Automated Disturbance Notifications
PointClickCare
How We Brought Transparency and Clarity to Our Clinical Process—Improving Communication and Care
Cisco
The Three-Year Turnaround: How Turning Point Transformed Its IT Infrastructure Using Cisco
Cisco
How HyperFlex Helps Us Scale Our Business—and Our Customers’
Rave Mobile Safety
Reinforcing Our Culture of Safety: How AstraZeneca Launched Mass Communications as a Force Multiplier
Cisco
Securing, Virtualizing, and Micro-Segmenting Private Banking Infrastructure with Cisco
Talkdesk
How Best-in-World Customer Support Found a Best-in-Class Contact Center Solution
Nutanix
For Cost Savings, Manageability, or Disaster Recovery: You’re Never Too Small for Nutanix
Talkdesk
Healthcare Software Provider Phreesia Unleashes the Potential of Its Support Team
Cisco
Veracity Networks and Cisco: A Winning Partnership for Industry-Leading Communication Services
Enghouse Transportation
Goodbye Busy Signals: Transforming Customer Service Support to Tackle Transit’s Worst Days
Navigate Prepared
Build Your Own Community-Wide Safety Plan: A Step-By-Step Guide
Rave Mobile Safety
Building a Culture of Resiliency Across Higher Education and Healthcare
Atos
Ushering in a New Era of Customer Engagement with an Omnichannel Approach
Cisco
Reducing Costs and Increasing Efficiency by Building a Robust International Network with SD-WAN
Lifesize
Going Beyond Telehealth to Bring Scalable Healthcare to Your Entire Community
HPE SimpliVity
Downtime Got You Down? See Why a Communications Provider Chose HPE SimpliVity Over Nutanix
Talkdesk
Leveraging Automation to Reimagine the Service Desk and Provide a Premier Customer Experience
HPE Compute
Moving a Thriving Mexican Metropolis into the Future
HPE Compute
Overcoming Complex System Management for Remote Locations Through Simplicity and Automation
Riedel Networks
Speed, Redundancy, and Visibility: Building a Managed SD-WAN for a Leading Pharmaceutical Packaging Provider
CloudBees
Consistency, Faster Deployments, and Less Duplicated Effort: The Immediate Impact of Modern CI/CD and DevOps
Enghouse Networks
Growing a Mobile Telecommunications Service in Israel's Competitive Market
Riedel Networks
A Turbocharged Network from Riedel and Kalaam Brings Arabian Peninsula Motorsports to the World
Enghouse Networks
Enabling Customized Dashboards for Enterprise Customers to Monitor Their Networks with Enghouse Service Assurance
Enghouse Networks
Choosing a VAS Vendor with a Robust Product Portfolio
Workplace
Transforming Employee Communications without Reinventing the Wheel
KwickScreen
Creating Realistic Ambulance Simulation for Tulane’s Future Healthcare Professionals
HPE Storage
From Worries to Wonders: Fostering Growth and Efficiency at MEC
Cisco
When Closing the Deal Opens a New World of Possibility: Accelerating the Cloud Experience for Customers
Cisco
Is a Cisco BroadCloud Platform Worth the Investment? For Halldis, the Answer Is Yes
Cisco
Maintaining a Family Feel with Patients Through Rock-Solid Communications (and the Network to Support It)
HPE SimpliVity
Driving a High-Tech Curriculum with HPE SimpliVity
Cisco
Found in Translation: Creating Fast, On-Demand Video Interpretation with Cisco
Keysight
New Life to Old Technology: Using Radar to Remotely Detect Human Vital Signs
Navigate Prepared
Want Safer Schools? Make Safety Your Top Priority
Atos
Emergency Services for the Next Generation: Building California's NextGen 9-1-1 System
Navigate Prepared
Safety, Wellness, and Education: Building Institutions for the Whole Child
Agilant Solutions, Inc
How Quick Became a Leader in Global Priority Shipping and Logistics With Loyalty and Long-Term Thinking
Cisco
Adapting to the Changing Automotive Landscape with Integrated and Simplified Cisco Solutions
Cisco
The Best for the Best: A Reliable and Secure Wi-Fi Network for a Five-Star Resort
Cisco
Revolutionizing Dutch Healthcare with Virtual Practitioner’s Visits and Waiting Rooms
Cisco
Creating Resilient IT Infrastructure with Workload Optimization
Enghouse Networks
Driving Innovation Through Consolidation and Virtualization
Cisco
Making Real Change in Your Community, Powered by Cisco ACI and DNA
Nutanix
Staying Cool Under Pressure: How CoolSys Migrated Its Data Center to Nutanix in Four Months
Nutanix
Building a New Data Center and Going All in with Nutanix
Nutanix
The Grass Is Greener on the Other Side: One Champion’s Quest to Ease IT Infrastructure Management
Qlik
Rounding the Bases: How Qlik Helped Us Bring Data Literacy Home
Cisco
Because Anti-Virus Isn’t Enough: Beat Today’s Threats with Holistic Security Solutions
Cisco
Connection and Care: Designing the Future of Accessible Video Communication
Cisco
Blue Sky Thinking in Big Sky Country
Cisco
Reinventing the Wheel: Overhauling Network Infrastructure for a New Age of Services
Cisco
To Support Your Company’s Growth, Buy for the Long Term
Cisco
From Necessary Evil to Innovation Center: How Höganäs Reinvented Their IT Department
CloudBees
Want to Add a Smile to Your Developers’ Faces? Make Your Deployments Boring
HPE Storage
How Verzuimdata Built an Accessible, Accurate, and Agile Data Logistics Business
HPE Compute
Delivering Clean Energy Begins with Sustainable Infrastructure at sonnen
Talkdesk
Elevating the Human Experience Through Predictive AI
Cisco
United Cloud and Cisco Solve the ‘In-House or Outsource’ IT Conundrum
Nutanix
Scale Your IT and Keep Pace with a Rapidly Growing Business by Moving to Hyperconverged Infrastructure
Nutanix
Supreme Confidence in HCI Brings Supreme Relief to Buchanan County Health Center
HPE SimpliVity
Creating a Different Type of Law Firm: HopgoodGanim and HPE SimpliVity
Cisco
Improving Communication to Inspire Greater Productivity Inside (and Outside) the Office
Nutanix
How Hyper-Convergence Simplified Our IT—and Gave My Team Back More Family Time
Cisco
Answering the Call for Telecom Innovation: Navigating Networking Automation Through Meaningful Collaboration
Nutanix
Overcoming Common Healthcare IT Headaches with HCI
Cisco
Investing in the Digital Transformation of Yemen
Cisco
Improved Visibility and Better Control of Network Devices Through Software-Defined Access
Talkdesk
Serta Simmons Bedding Discovers New Possibilities in Its Dream for Effortless, Personalized CX
Talkdesk
How a Company with Character Centralized CX
Navigate Prepared
Special Needs Require Special Emergency Procedures. See How One Educational Entity Is Keeping Kids Safe With NaviGate Prepared
Cisco
A Digital Network Architecture Providing a Collaborative Education Experience to Enable the Leaders of the Future
RDX
From Crisis to Opportunity: Moving Our Oracle E-Business Suite to AWS (with a Little Help)
HPE SimpliVity
Goodbye Outdated Hardware, Hello Innovation: Our Hyperconvergence Journey
HPE SimpliVity
Speeding Up and Scaling Healthcare IT with Hyperconvergence
Agilant Solutions, Inc
From Retail to SMB Customers: How Agilant Is Revolutionizing Managed IT Services and Asset Disposition
HPE SimpliVity
Swapping EMC SAN for HPE Hyperconvergence: Better Backups, Storage, and Flexibility
Nutanix
The Hyperconvergence Overhaul That Gave My Team Their Lives Back
Cisco
How Cisco DNA Is Helping CFL to Build the Future of Public Transport in Luxembourg
Nutanix
Sparking a Digital Transformation with Nutanix Hyperconverged Solutions
Cisco
Environmental Emergency? Technology to the Rescue
BeyondTrust
Scaling Our Internal and External Help Desks with BeyondTrust Remote Support
Intellimize
How Snowflake Works Smarter and Faster While Personalizing Our Customer Experience
Qlik
Driving Higher Revenues and Accelerating a Digital Transformation with Qlik Cloud
Nutanix
No More Babysitting: Creating a More Effective IT Operation with Nutanix
Cisco
Making Hybrid Work: Unifying Infrastructure to Support a New Model for Manufacturing
HPE Storage
Smart Storage and Disaster Recovery Enable Belgian SMBs to Work Worry-Free
Navigate Prepared
Support, Communication, and the Importance of Maps in Rural School Safety Plans
Receipt Bank
London Calling: How Newcastle’s Blu Sky Reached City Startups by Innovating on Client Experience
KwickScreen
Creating Unforgettable Experiences at Boston Children’s Hospital for Those Who Need It Most
Agilant Solutions, Inc
Putting Process Over Product to Secure Your Network: Lessons from the Equifax Breach
Navigate Prepared
Everything’s Bigger in Texas: Maximizing Our Commitment to Safety in a Massive District
HPE SimpliVity
Creating Reliable and Redundant IT Infrastructure with Stretched Clusters
Cisco
A Rock-Solid Foundation for a Data Center in the Swiss Mountains
Navigate Prepared
From Theory to Practice: Improving Student Safety and Security
Bankers Healthcare Group
The Financial Burden of Operating a Psychology Practice Can Be Overwhelming. Is It Time You Asked for Help?
Upshot
Want to Grow Your Personal Brand? Start Telling Your Story
HPE SimpliVity
How to Find Peace of Mind with Your IT Infrastructure
Nutanix
How Nutanix's VDI Protects Corporate Data, Balances Security Risk, and Allows Work from Home
PointClickCare
Saving Frontline Staff Time and Stress: Using EHRs to Improve Outcomes During COVID
Cisco
Building a Cost-Optimal Network That Scales with Your Customers
CloudBees
Transformation and Automation: Building a DevOps Culture at Vail Systems
Riedel Networks
A Flexible Partner for a Complex Project: Building a Pan-European Network with Riedel
Cisco
Reliability, Visibility, Control: Improving a Ten-Country Retail Network with Cisco
HPE Storage
Bringing Life-Changing Proton Therapy to Cancer Patients Worldwide with HPE Nimble Storage
Bonusly
Uniting a Remote Company Through Public Peer-to-Peer Recognition
HPE Compute
Making Security Real: Choose Security-Minded Partners and Worry Less
Bonusly
Forging Bonds in an Emotional Industry Through Peer Recognition
Enghouse Networks
Building a Strong, Customer-Friendly MVNO Fighter Brand
HPE GreenLake
Cloud-as-a-Service Makes Frísia a Leader in the Agribusiness Industry
Nutanix
A Nutanix User Group Gives a Leader the Confidence to Innovate
HPE Storage
How PinkRoccade Delivers Always-On, Scalable Storage for 24/7 Healthcare Systems