Found 241 stories for term "Customer Success"

A Unified Customer Care Experience That Eliminates Linguistic and Cultural Borders
Your Customer Success Department Learns from Your Customers, But Why Are They the Only Ones?
Scale Your SaaS ROI with Customer-Powered Efficiency
How Igloo Boosted Email CTR by 189%: 3 Tips for Engaging Customers With Video
How a Company with Character Centralized CX
How I Found the Right Community Platform for Kenna Security
Measure the Immeasurable: Remove the Hypothetical and Increase Transparency in Your Sales Process
How Sourcegraph Reaches “Inbox Zero” for CVEs
How Cisco Increased Content Engagement 1,600% by Giving a Voice to Our Customers
Closing the Deal: Turn Insights into Action with the Help of AI
How Gong Finds the Right Customers to Feature in Our Customer Stories
Uniting a Remote Company Through Public Peer-to-Peer Recognition
How an Ecommerce Activewear Brand is Growing with AdRoll’s Shopify Integration
How Snowflake Works Smarter and Faster While Personalizing Our Customer Experience
Preparing For The Future Of QA: A Lesson In History
A Digital Network Architecture Providing a Collaborative Education Experience to Enable the Leaders of the Future
Visibility, Insights, and Outcomes: The Secret Sauce to Sustainable Growth
Elevating the Human Experience Through Predictive AI
Making Sense of Spontaneity: Amplifying the Customer Voice at Slack
Want to Add a Smile to Your Developers’ Faces? Make Your Deployments Boring
3 Tips to Increase Efficiency in Your Call Center
How CRIF Reduces Multinational Collaboration Challenges During High-Growth Stages
How Beyond.pl Is Helping Lead the Cloud Revolution in Central Europe
Integrating Talkdesk and Salesforce for Smarter Call Routing—and Happier Customers
Building Empathy and Connection Across Multicultural CX Teams
Incredible Personalization Starts with Incredible Customization at Feastables
Scale Your IT and Keep Pace with a Rapidly Growing Business by Moving to Hyperconverged Infrastructure
The LiveTiles Lean Methodology: How to MacGyver Your Way to Success
Making It Personal: How to Build Valuable Discussions in Your Community Program
The Drive to Zero Defects: Harnessing Real-Time Data to Make a More Reliable Product
BMC vs. IBM: How to Pick the Perfect IT Partner
Welcome to the Business-to-Human (B2H) Movement
Discover the Secret Weapon That Helped PowerDMS Stand Out on Review Sites and Generate $410,000 in Opportunities
Marketo Helps Obero Increase Qualified Leads by 13% & Cut Time on Delivering Marketing Campaigns by Two-Thirds
For Better Understanding, Let Your Data Tell a Story
Grow Your Company By Listening to Your Customers—and Yourself
Automating Event Lead Management to Better Focus on Face-to-Face Marketing
Piloting the Future of Academic Connectivity with Cisco DNA Center
Automating In-Flight Monitoring to Ensure the Safety of Alliance Airlines’ Growing Fleet
From Sales to Finance to CS: Building Company-Wide Analytics at DocuSign
Building an Enterprise-Grade Analytic Solution for Mid-Market Companies
Up Close and Personal with CloudBees CD's Enterprise-Grade Orchestration Management Solution
Putting Power in the Hands of the People with an Emergency Information App
Webinars 2.0: Increasing Renewals Through Engagement Marketing with ON24
A Force to Be Reckoned with: How Force Therapeutics Uses Engagement to Improve Patient Care
How Best-in-World Customer Support Found a Best-in-Class Contact Center Solution
Connecting Customers, Activism, and Exceptional CX at Patagonia
Stay Ahead of the Marketing Curve with Dynamic Communications
Automate Your Network to Build Resilience and Optimise Capacity
Want to Create Better Customers Stories Than the Competition? Start with Relationship Building
Building a Strong, Customer-Friendly MVNO Fighter Brand
Customer Experience: The Only Way to Differentiate Your Business
An Investment in Customer Service is an Investment in the Future of Your Business
Quadient Takes a Modular Approach to Driving Better CX
Disrupting the Grocery Industry, One App at a Time
Leveraging an Enterprise Agreement to Maximise Growth—Even During a Pandemic
Upending the Status Quo: A Move from VMware to Nutanix Shaped the Success at Boulder Dam Credit Union
London Calling: How Newcastle’s Blu Sky Reached City Startups by Innovating on Client Experience
Supporting a Growing Veterinary Practice Through Flawless Customer Communication
Transform Your eCommerce Before You Need to: How WebContinental Competes in a Rapidly-Growing Market
Low Email Conversion? See How Influitive Increased Click-Through Rates by 800% with Video
How Quick Became a Leader in Global Priority Shipping and Logistics With Loyalty and Long-Term Thinking
Improve the Sales Rep, Improve the Deal: Keeping My Finger on the Pulse with Gong
How To Build Webinars That Drive Attendance And Make Money: Insights From A Unicorn
Is a Cisco BroadCloud Platform Worth the Investment? For Halldis, the Answer Is Yes
Using Mobile Analytics to Empower Healthcare Professionals on the Go
A Collaborative Project to Increase Network Availability and Improve Healthcare
Improving Application Performance, Simplifying Management, and Increasing Scalability with an HCI-Based Platform
To Enable Your Workforce, Put Data Within Reach
Agilant Consultants Step Up to the Plate to Bolster Sparta Systems
Whether Employees or Customers, Staying Connected Helps Your People Be Their Best Selves
How To Streamline IT Asset Management With Ease
How Staples Business Advantage Shifted from Product-Centric to Customer-Centric with Influitive
Fostering Customer Autonomy and Company Talent Through Anytime, Anywhere Learning
Bringing Better Visibility, Flexibility, and Coaching to a Distributed Healthcare Workforce
Digital’s Gain Doesn’t Have to Be Print’s Loss: Helping Your Clients to a Multichannel Win
The Need for Speed: Quick Responses Lead to Improved Customer Satisfaction at Priority Bicycles
Digging Deep Into Our E-Commerce Data to Generate a 8.4x ROAS
How Clinicient Turned $1k Into $1m in Pipeline and Built a Customer Community Like No Other
Taking Control of CCM to Build a Long-Term Marketing Strategy
Turning to Technology to Lead Your Industry? Start with CRM Automation
Small Town, Big Tech: Simplifying Our Healthcare Technology with Nutanix
Webex Gave Us a Lifeline for Teaching in a World of Change
How Lightning-Fast Changes to Infrastructure Helps Keep Our Customers Happy
Navigating Deep IT Client Relationships by Thinking Customer-First
Taking a Data-Driven Approach to Customer Centricity with Talkdesk
Grability’s White Label Grocery App Gives Superama Shoppers the Luxury of Time
No Company Is an Island: Transforming the Omnichannel Customer Experience
How Nutanix Became a Sure Bet to Increase Efficiency and Save Time for What Matters
Pforzheim Is Known All Over the World for Its Watchmaking. Soon, it Will Be Known for Its Network Infrastructure
Online and In-Store: The New Realities of a Digital Customer Journey
Want to Boost Festival Ticket Sales and Create Unforgettable Experiences? Start Looking at Your Data
How to Get Internal Buy-In for an IT Infrastructure Overhaul
From Paper and Spreadsheets to Automation: How the World Trade Centers Association Streamlined Business Operations With CRM
Recos IC and Cisco Collaborate to Build Custom CUCM Solution for RZF Financial Administration Offices
A Partnership for the Ages: Creating Modern Digital Banking Experiences for the Digital Era at BBVA
From Side Hustle to Explosive Growth: How AdRoll Nitro-Fueled Volcanica Coffee
Do You Know What Your PR Is Worth? See How to Boost Your ROI
Goodbye Sleepless Nights: De-Risking Deployments with Feature Flags
From Transactional References to True Advocacy: How VMware Engages Our Customers
Delivering an Enterprise Network to an Enterprise Company
Finding the Right Fit: Using a Collaboration Platform That Reflects an Informal and Open Company Culture
Going Beyond A/B Testing at Tableau: Driving Personalized Experiences and Conversion Performance
Agilant and Sure Controls: Building a Magical Business Relationship One Order at a Time
Your Collaboration Platform Could Just Bring You Closer to Your Customers
Finding a Single Source of Truth and Empowering 400 Self-Service BI Developers at Beeline
From Retail to SMB Customers: How Agilant Is Revolutionizing Managed IT Services and Asset Disposition
How We’re Using Data for Better Business Decisions—While Giving Me Back 25% of My Time
Building Strong Financial Processes and Data Analysis for Deep Business Insights
Award-Winning Innovation for Digital-First Banking Using Talkdesk and Amazon Lex
Reinventing the Wheel: Overhauling Network Infrastructure for a New Age of Services
How Andor Generated Over 10x More Qualified Leads While Running Hundreds of Events
Manufacturing: Gaining a Competitive Advantage Through Cost Management Software
The Power of Journey Mapping to Help Create the Perfect Customer Experience
How an Agency Enables Growth for E-commerce Brands with AdRoll
Supercharging Cross-Team Collaboration and Efficiency with Predictive Flash Storage
Automation: How To Shift An IT Department's Culture
3 Quick Tips to Help You Invest in the Perfect Property Management Software
Connecting People to the Network—and to Each Other—In the Era of Digital Events
Creating a Different Type of Law Firm: HopgoodGanim and HPE SimpliVity
Deepen Customer Engagement by Becoming More Customer Centric
Rejuvenating Our Relaxation Business at Four Seasons
How Automated Testing Helped Gannett Focus on a Quality Product Over Managing Infrastructure
Connecting Students to Brighter Futures with Cisco Meraki
People-First: The Way to Accelerate Growth at Your MRO
A Strong Partnership for Cloud Contact Centre and Beyond
The Best Way to Accelerate Sales and Create Lasting Moments from Events
Eliminate Communication Silos with Automation, Insights, and Omnichannel Support
A User-Friendly Data Experience Drives Accountability at Intuit, Thanks to Embedded Analytics
Empowering Hybrid Sales and a Culture of Accountability in a Global Workforce
No Matter Where You Are, Get Closer to Your Customers Using Seamless Communication
The Devil’s in the Details: Using Data Insights to Discover Supply Chain Improvements
How to Increase B2B Retention in 3 Easy Steps
Pushing Boundaries and Increasing Awareness with AdRoll
Do You Recognize Your Employees the Right Way? How to Improve Morale, Streamline Rewards, and Make Employees Feel Valued
The Best Path Forward for Any Modern Business
Transcending Numbers to Improve Behavior and Business Impact
Pixel Bar Levels up Their Customer Experience with Future-Proof Connectivity
From Spreadsheets to Success: Building Better Systems In-House
Redefining Processes to Create a Self-Service Data Buffet at VodafoneZiggo
Turning a Cost Center into a Profit Center while Achieving Explosive Growth
Taking to the Sky: How Cisco Success Tracks Helps Aerolíneas Argentinas Orchestrate Network Health
How My Accounting Software’s Stellar Support Is Helping Me Grow My Music Education Business
Creating Organizational Alignment to Transform Your Company (In as Little as One Quarter)
Out with the Old and In with the New: The Importance of Embracing the Digital Future
Helping Our Customers Enhance Their Careers with Continuous Learning
More Conversions, Higher Average Sales, and 10 Million Impressions a Month: Tracking the Impact of Every Marketing Dollar with AdRoll Advanced Tracking
When Closing the Deal Opens a New World of Possibility: Accelerating the Cloud Experience for Customers
Reinforcing Our Culture of Safety: How AstraZeneca Launched Mass Communications as a Force Multiplier
Hardy & Harper Improves Collision Detection, Reduces Fuel Costs by 24%, and Optimizes Operations with Motive
From 2 Weeks to 2 Days: Ditching Manual Data Entry to Maximize Event Lead Capture
Using Telepresence Solutions for In-Person Customer Service Without Needing to Be in Person
Topo Designs Scales Marketing Mountains with AdRoll
Both Sides of the Table: My Work at Cisco and the National Trust
Optimized Expenses and Enterprise-Level IT for SMEs
Say Goodbye to the Black Box: Improving Security Begins with Data Transparency
How I Get Paid 4 Times Faster by Investing in Smart Accounting Software
Time vs. Money: The Freelancer's Dilemma and How One Simple Investment Can Give You More of Both
4 Easy and Effective Ways League Integrates Video Into Our Sales Strategy
Creating Unforgettable Experiences at Boston Children’s Hospital for Those Who Need It Most
Better Scaling Through Automation: The Sequel CFO Story
When You Empower Your Team, Innovation Is No Longer a Question of "If," but "When"
How Riedel Networks Adds Greater Value to its MPLS Portfolio with SD-WAN
Using CI/CD to Increase Velocity and Wow Your Customers
Canada’s Iconic Food Chain Uses Big Data to Boost Sales and Feed Hungry Customers
Moving Legacy Supply Chain Management Processes into the Modern Age with Qlik
How Cisco Connected Technofy's Dispersed Team and Cut Down Travel by 50%
How a Decades-Long Partnership Helped Transform Networking in Swedish Universities
Accelerating Deployments and Building a Culture of “Yes” with Jenkins X and CloudBees
Growing the World's First Television Network for Dogs with AdRoll
How Qlik Sense Helped Both Our Company and Customers Get Closer to Data and Gain Deeper Insights
I Build a Sales Team Like I’d Build a House: From the Ground Up
ScienceLogic Reduces IT Incidents 98%, Saving Liberty 97.6 Days of Processing Time
To Support Your Company’s Growth, Buy for the Long Term
How an Innovative Management System Helped Me Turn Around Company After Company—in as Little as a Year
How AEG Uses Technology to Create the Best Experience for Fans and Partners
Real-World Experience for Real-World Results: The Power of a Great Internship
Contact Center Quality Assurance: From Negative Stigma to Team Success
Partnering with Cisco to Pioneer IaaS and Change the IT Mindset in the Czech Republic
Building Momentum on Multi-Touch Marketing: Maximizing Brand Awareness
Doing More with Less: Embracing Automation with Cisco DNA
How Allbound Delivers on the Promise of DevOps with Automatic Monitoring
Your Users Are Your North Star: Building Effective Video Conference Rooms for T-Mobile’s 50,000 Employees
Rounding the Bases: How Qlik Helped Us Bring Data Literacy Home
Blue Sky Thinking in Big Sky Country
Adapting to the Changing Automotive Landscape with Integrated and Simplified Cisco Solutions
A Flexible Partner for a Complex Project: Building a Pan-European Network with Riedel
Found in Translation: Creating Fast, On-Demand Video Interpretation with Cisco
Becoming a Beacon of Hope in Education by Starting with Collaboration
When Every Minute Matters: Why Nomad GCS Uses Cisco in Mobile Command Units
The Art of the Follow Through: Growing a Business with Integrity
Smart Storage and Disaster Recovery Enable Belgian SMBs to Work Worry-Free
My Top 3 Lessons on How to Use Video to Drive Business Value
A Cisco Video Transformation: Boosting Employee Satisfaction and Lowering Costs by 37 Percent
Making Time for Better Business Decisions: Getting Accurate Data Faster with Cloud-Based Accounting
Controlling the Total Supply Chain with Self-Service BI
Meeting Your Data Users Halfway Isn't a Recommendation, but a Requirement
Creating Resilient IT Infrastructure with Workload Optimization
Delivering the Buy Side Deeper Insights for More Informed Decisions
Visual Transformation and Data Transition: How We Empower Our Sales Reps Using Mobile Analytics at Novartis
My Hyperconvergence Journey Had Its Bumps: Here’s What You Can Learn From It
From in the Dark to Seeing the Light: Complete Network Visibility at RAI Amsterdam
Transforming an Information Focused Company into a Healthcare Analytics Powerhouse
How Qlik Helps Us Better Capture Your Science Fiction Imagination
Mission-Driven IT: Educating Tomorrow’s Visionaries with Help from Cisco and UDT
Going Beyond the Cloud: Building Virtual Infrastructure at the Edge with HCI
Reaching New Heights with AdRoll: How Payton Jewelry Achieved 650% YoY Growth
Happier Staff, Increased Efficiency, and a Four-Star Rating: The Benefits of an Operations Upgrade
Solving Common Data Hurdles and Finding a Single Source of Truth with Qlik
More Free Time and Greater Productivity with the Move to HCI
Overcoming Complex System Management for Remote Locations Through Simplicity and Automation
One Size Doesn’t Fit All: Filling the Gaps of Public Cloud Infrastructure
Supporting a State Government During a Hybrid Work Transition
Is Being Data Centric Enough? Why Kesko Created a Cohesive Data Utilization Strategy Instead
Moving IT to the Forefront of the Business with a Move to HPE Compute
How PizzaExpress Boosts Recruitment and Saves Time with Qlik Cloud
Freelancers and Finances: How to Manage Accounting in a Mobile Workplace
Want to Increase Your Webinar ROI? See How ON24 Saved Us Nearly 80% and Boosted Output by 3X
How to Make Your Startup Sustainable: Invest in Your Team
Sparking Data-Driven Change in Your Organization
Human Power or Computer Power? Our Automation Journey with Cisco
The Power of Three: How the Right Tools Helped Me Go Beyond Bookkeeping
Reducing Complexity and Boosting Security with a Single-Vendor Solution: Cisco and the Bank of Palestine
Automate to Innovate: Why the Key to Creative Networking Is Simply Doing Less
Healthcare Financing with Clear Benefits: How Bankers Healthcare Group Changed My Optometry Practice
How Hyper-Convergence Simplified Our IT—and Gave My Team Back More Family Time
VTCT Puts an End to Analytical Blind Spots with Qlik Sense
Designing the Office of the Future with Portfolio-Wide Location-Based Services and Space Optimization
Keysight Technologies Is Helping Me Expand the Boundaries of Engineering and Innovation One Measurement at a Time
Want to Save $1 Million Annually from Your Network Costs? It’s Time to Get Consistent
How HCI Helps Our Credit Union Compete with the Major Credit Unions and Banks
Getting Ahead of the Game with Webex Expert on Demand
Simplify Complicated Data Management Schemes at HSBC
Paving the Way for 5G and Country-Wide Broadband Connectivity in France with Enghouse Networks
Seeing Is Believing: How Visualizing Data Translates to Better Service for Our Community
In a League of Our Own: Embracing Digitization to Support Elite German Athletes
Collaborations That Serve the World's Most Vulnerable Children
Transformation and Automation: Building a DevOps Culture at Vail Systems
How Verzuimdata Built an Accessible, Accurate, and Agile Data Logistics Business
Greater Visibility and Simplicity That Closes the Gaps Between IT Teams and Delivers Better Service
Making Time for Quality with Cisco Meraki